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Raise Advice

Helping People in Liverpool for over 19 years

RAISE was established more 19 years ago to help Housing Association tenants with advice in their homes. We have developed a way of working that allows Benefit, Debt and Money Management workers to come together to offer an integrated service.  We see people all over the Liverpool City Region and help them deal with their money.  Since 2006, Raise has been a registered charity .

RAISE is a member of Advice UK and has the Advice Services Alliance Quality Mark for Welfare Benefits and Debt Advice with Casework.

Our Vision

To champion the fight against poverty and inequality enabling people to take control of their lives.

Our mission

Providing outstanding specialist services for individuals incorporating benefit advice, representation, debt and money management that are accessible at the point of need and empower people to achieve a better standard of living.

Our Values

Respect – Meaning that we value people by adopting a non-judgmental approach alongside recognising the strengths of others and being committed to working in partnership.
Accessible – Meaning we deliver services that are adaptable and free to clients at their point of need whilst embracing equality, diversity and basic human rights for all.
Independent – Meaning that how we interact with others is authentic and real to whom we are as an organisation.
Support – Meaning we are client focused and deliver services that demonstrate empathy with clients along their journey with Raise.
Excellence – Meaning everything Raise creates and delivers is of a standard that we feel proud of.
Confidentiality – Meaning we respect every individual’s personal information and circumstance and act professionally to protect this.

Advice visits

Raise advisers work together to make sure you are getting all the help you need.  Whatever the initial reason for contacting Raise, the adviser who visits  will complete a full review of your money, looking for ways we can help your make life easier. Benefit, Debt and Money Management teams work together to provide you with support.

Diversity

RAISE strives to promote equality and diversity for all people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Accounts

Our annual report and accounts are available from the Charity Commission website

Governance

RAISE is governed by a voluntary Board of Trustees.

Chair of Trustees: Andrew Wilson

Deputy Chair: Stephen Hughes

Treasurer: Julie Guinan

Management

Chief Officer: Emma Cook, ecook@RaiseAdvice.org.uk

Deputy Manager: Linda Daley, ldaley@RaiseAdvice.org.uk