Raise provided advice and assistance with benefits, debts, and money advice issues.
We visit nearly all our clients in their homes or in outreach offices – we don't have our own interview rooms.
If you would like advice or assistance then you have various options:
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If you are a housing association tenant, ask you housing officer to contact us
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Ring us yourself – use the phone numbers on the contacts page
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If Raise can't help (we have restricted funds for visits) then you can get advice from one of the other advice centres in Liverpool – ring 0844 848 7700
The benefits system is so complicated that you might feel that you need to speak to an experienced adviser who can help you with what to claim and how to deal with any problems.
Similarly if you have any debts, or if you want general advice about money matters, then seeing a debt adviser or a face-to-face money adviser might be the best option.
However if you want to look up information for yourself then there are various resources available on the internet:
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Benefits calculators: you can work out for yourself what benefits you might be entitled to. There are several calculators on the internet - click on these links: MoneySavingsExpert, DirectGov, EntitledTo. All of these depend on you giving the right information and none of them are a substitute for speaking to a skilled benefits adviser.
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The Disability Alliance website is a very useful source of information about all types of benefits – including the latest rates of benefit, the law governing benefits, what you should claim, a very useful list of factsheets, and a timetable of forthcoming benefit changes. Go to this page http://www.disabilityalliance.org/benefits.htm and follow the links.
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The AgeUK website has a money matters section covering benefits, tax, savings/debts, pensions
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The Citizens Advice online 'Advice Guide' covers a very wide range of topics including not just benefits and money issues but also employment rights, family, health, education, consumer affairs and civil rights – http://www.adviceguide.org.uk/
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The Money Advice Service website is extremely helpful for a wide range of money issues and includes an online financial 'Health Check' that you can try yourself - http://moneyadviceservice.org.uk/
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Martin Lewis' website http://www.moneysavingexpert.com/ is ful of information about the best financial deals available from credit cards to fuel to travel to insurance
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Newcastle Welfare Rights keeps a very up-to-date website where you can see the latest news about welfare reform etc http://www.newcastle.gov.uk/benefits-and-council-tax/welfare-rights-and-money-advice
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The government has its own website covering all types of benefits available – http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/index.htm
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On the MerseyMoney website you can find contact details for any credit unions covering your work or home addresses, just by entering your postcode.
This is really helpful, as there are more than a dozen credit unions operating in Liverpool, Knowsley, Sefton, the Wirral and Halton, all covering different areas.
Credit unions are financial co-operatives owned and controlled by their members. They offer savings and great value loans plus they are local, ethical and know what their members want. Many credit unions now offer a range of services including a current account, benefits direct, ISAs and Child Trust Funds.
Each credit union has a "common bond" which determines who can join it. This determines who can become a member of the credit union. The common bond may be for people living or working in the same area, people working for the same employer or people who belong to the same association, such as a church or trade union.
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If you are the tenant of one of our Housing Association funders, or if you are a Liverpool resident who cannot get to an advice centre, or if you need a home visit for money guidance, please contact us:
- To make an appointment, or for other admin enquiries: 0151-482 2475
- To speak to an advice worker about welfare benefits or debt: 0151-291 7850 (Mon – Thurs 9.30 – 12.30)
- To refer someone to us, please logon
- Email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
- By Post: 286 Scotland Road, Liverpool L5 5AE
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We can visit you in the comfort of your home and provide guidance on money matters that include:
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