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Client Stories

DHP and bank account

Bob is under occupying his property and didn't know how he was going to pay the extra rent. We helped him apply for a DHP to deal with this. He also needed advice on debts, so was referred to the Raise debt team. When we next saw the Bob, he felt a lot happier. He...
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Using a benefit calculator

[dropcap style="font-size: 60px; color: #9b9b9b;"] D [/dropcap]avid was referred to New Direction, as he had just been offered a full time job and wanted to find out how this change in circumstances would affect his household income and the benefits he was claiming. With the help of one of the New Direction Advisors, David was...
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First Bank Account

Charanjeet Kevin was was able to open a bank account and start using it with the help of New Direction worker, Charanjeet. Kevin was referred to us by SLH and had been concerned that changes in benefits would mean he needed a new account. Charanjeet talked to...
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