Call us: 0151 459 1556
Call us: 0151 459 1556
About Us
Our clients are at the heart of everything we do. Whatever your initial reason for contacting Raise, your adviser will complete a full review of your money situation and discuss if you can use any of our other advice services. Raise expert advisers then work together to make sure you get all the help you need
Raise was established to help Housing Association tenants with advice on their homes. We have been delivering quality advice services in Liverpool for over 20 years. We recently expanded our telephone advice services due to Covid 19 restrictions, which means we can continue to fully support our clients.
Our Vision
To champion the fight against poverty and inequality enabling people to take control of their lives.
Our Mission
Providing outstanding specialist services for individuals incorporating benefit advice, representation, debt and money management as well as back to work support in a way that is accessible at the point of need and which empowers people to achieve a better standard of living.
Our Values
Respect
Meaning that we value people by adopting a non-judgmental approach alongside recognising the strengths of others and being committed to working in partnership.
Accessible
Meaning we deliver services that are adaptable and free to clients at their point of need whilst embracing equality, diversity and basic human rights for all.
Independent
Meaning that how we interact with others is authentic and real to whom we are as an organization.
Support
Meaning we are client-focused and deliver services that demonstrate empathy with clients along their journey with Raise.
Excellence
Meaning everything Raise creates and delivers is of a standard that we feel proud of.
Confidentiality
Meaning we respect every individual’s personal information and circumstance and act professionally to protect this.
Raise promotes equality and diversity for all people regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion, sex or sexual orientation.
Governance
Raise is governed by a Board of Trustees, all of whom give their time voluntarily.
Chair of Trustees
Chris Hudson
Deputy Chair
Andrew Wilson
Treasurer
Julie Guinan
Raise Management
Chief Officer
Penny Brown – pbrown@raiseadvice.org.uk
Operations Manager
Linda Daley – ldaley@raiseadvice.org.uk
Our Annual Accounts are available from the Charities Commission
We are a member of Advice UK and have the Advice Services Alliance Quality mark for Welfare Benefits and Debt Advice with casework.
RAISE is a not-for-profit: Limited Company (no. 03854479) and Registered Charity (no. 1112830), VAT registered (no. 757 7863 67), Registered with the ICO (no. Z9387448). Raise is also authorised and regulated by the Financial Conduct Authority (no 618822)